Studio Policies

IN-PERSON LESSONS

Hannah offers in-person lessons to students in the Pierce County area at her private residence in Bonney Lake, WA.


ONLINE LESSONS

Hannah offers virtual lessons online to students all over the world! You don’t have to live in Bonney Lake, WA or the Seattle area to study with Hannah. All students have the option to have their lessons online whether they are local or long distance.


BILLING

Monthly tuition invoices will be emailed on the first of every month via QuickBooks, and will need to be paid between the 1st and 5th of each month. If you do not pay your invoice by the 5th of each month, a $10.00 late fee will be applied to your invoice. It is the responsibility of students and/or caregivers to keep their billing information updated. If you notice a discrepancy on your invoice please notify Hannah right away.


SCHEDULING

All lessons are continuous and will recur weekly on the same day and time. Students can retain their time slot for as long as they want.


MISSED LESSONS, CANCELLATIONS & RESCHEDULING

Lessons cannot be rescheduled or canceled. If you cannot attend your your lesson due to a scheduling conflict or illness, you can either attend your lesson virtually via Google Meet or Hannah will record a video lesson that can be accessed on your LessonMate portal. If you do not wish to pay for lessons that you cannot attend , unfortunately that means you will be withdrawn and your time-slot will go to the next person in line on our waitlist. In special circumstances, Hannah is sometimes able to offer alternative time-slots to reschedule to if there is availability in her schedule. However, she cannot guarantee that she will have availability since she operates on a full-time schedule and only has time-slot opening when other students are absent.


WITHDRAWAL/TERMINATION

If students wish to discontinue their lessons, two weeks notice is required by the 15th of their final month. Withdrawal requests should be made in writing by email to info@musicattehaleh.com. All automatic invoicing will discontinue the 1st of the following month.

HOLIDAYS & STUDIO CLOSURES

Lessons that fall on the holidays and studio closures listed below will be automatically canceled and students will not be charged:

2024

  • LABOR DAY WEEKEND: Thursday, August 29th - Monday, September 2nd

  • FALL BREAK: Tuesday, October 29th - Thursday, October 31st

  • THANKSGIVING WEEKEND: Thursday, November 28th - Sunday, December 1st

  • WINTER BREAK: Saturday, December 21st - Sunday, January 5th

2025

  • MLK DAY: Monday, January 20th

  • PRESIDENTS DAY: Monday, February 17th

  • SPRING BREAK: Saturday, April 5th - Sunday, April 13th

  • MEMORIAL DAY WEEKEND: Thursday, May 22nd - Monday, May 26th

  • JUNETEENTH: Thursday, June 19th

  • SUMMER BREAK: Monday, June 30th - Sunday, July 6th

  • LABOR DAY WEEKEND: Friday, August 29th - Tuesday, September 2nd

  • FALL BREAK: Wednesday, October 29th - Sunday, November 2nd

  • THANKSGIVING WEEKEND: Thursday, November 27th - Sunday, November 30th

  • WINTER BREAK: Saturday, December 20th - Sunday, January 4th